Sephora Reviews

Sephora Return Policy Overview

Sephora's return policy allows for returns of items under specific conditions:

• Time Frame for Returns: Items can be returned within 30 days for a full refund to the original payment method. For returns made between 31 to 60 days, store credit may be issued instead. Returns are not accepted after 60 days.

• Condition of Items: Products must be in new or gently used condition. Opened items are acceptable as long as they are not excessively used.

• Proof of Purchase: A receipt is typically required, but returns can be processed without one if the item can be verified in Sephora's system.

• Return Methods: Items purchased online can be returned by mail or at a physical store. Mail-in returns may take up to 30 days to process.

• Exceptions: Certain items, like gift cards and specific kits, are final sale and cannot be returned.

This policy aims to balance customer satisfaction with preventing abuse of the return system.

Here are the top 10 alternatives to Sephora:

1. Ulta Beauty: An American beauty retailer that offers a wide selection of makeup and beauty products, as well as hair care products.
2. Nordstrom: A leading fashion retailer offering compelling clothing, shoes, and accessories for men, women, and children.
3. Macy’s: A premier omnichannel retailer with iconic brands that serve customers through outstanding stores, dynamic online sites, and mobile apps.
4. Sally Beauty: A global distributor and retailer offering professional beauty supplies to both retail consumers and salon professionals.
5. Birchbox: A New York City-based online monthly subscription service that sends its subscribers a box of four to five selected samples of makeup, or other beauty-related products.
6. The Estee Lauder Companies Inc: One of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance, and hair care products.
7. The Body Shop: A British cosmetics, skin care, and perfume company founded in 1976 by Dame Anita Roddick.
8. L’Occitane: An international retailer of body, face, fragrances, and home products based in Manosque, France.
9. Purplle: An Indian cosmetics, skincare, and beauty products online store.
10. Oriflame: A leading beauty company selling direct, offering a wide range of high-quality beauty products.

These alternatives offer a variety of products ranging from skincare, makeup, hair care, and fragrance at an affordable price. The main difference between Sephora and some of these alternatives is that while Sephora focuses more on high-end products, some of these alternatives offer more affordable drug-store products.

To open an account on Sephora.com, follow these steps:

1. Click on the user icon on the top header on the website or open the app.
2. Select "create an account".
3. Fill out the required details to confirm your account.

Remember, if you are already a part of the Sephora Beauty Pass loyalty program, don't forget to check the "I have a Sephora Beauty Pass" option. Enjoy shopping!

To use PayPal on Sephora.com, follow these steps:

1. Sign up for a PayPal account and link a payment method like your bank, credit, and/or debit card.
2. When you check out on Sephora.com, look for the PayPal button.
3. Log into PayPal and speed through checkout securely with just an email and password.
4. You can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.

Remember, PayPal is an alternate method for purchasing your order on Sephora.com. It enables any individual with an email address to securely send payments online.

Sephora's Beauty Insider program is an incentive program where customers are rewarded for their purchases. It's broken down into three tiers – Insider, VIB, and Rouge. Each tier comes with its own perks.

Members of the Beauty Insider program can enjoy the following benefits:

• Earn and redeem Beauty Insider Cash. Apply 500 points for $10 off your qualifying purchase.
• Use points at the Rewards Bazaar.
• Free standard shipping. Beauty Insider only, no minimum purchase required.
• Free birthday gift.
• Special discounts and savings during Seasonal Savings Events and Point Multiplier Events.
• Access to Auto-replenish: set up a subscription delivery and save 5%.
• Unlimited same-day delivery available for $49.
• Rouge Reward: Exchange 2,500 points for $100 off your purchase.
• Access the Rewards Bazaar: Redeem points for samples.
• Exclusive Gifts.
• Experiences.
• Access to Same-Day Unlimited Delivery: Subscription available for $49 per year.
• Access App Exclusives.
• Exclusive Events.
• First Access to Products.

Please note that the benefits vary based on the tier of membership. The program lets you earn 1 point for every $1 spent, in-store or online. You can redeem your points for discounts at checkout (500 points get you $10 off). In other words, the program gives you 2% cashback. It's free to join, and the more you spend, the more benefits you unlock.

Sephora.com offers a wide range of beauty products. The price varies depending on the product and brand. For instance, the SEPHORA COLLECTION Cream Lip Stain Liquid Lipstick is priced at $15.00, the Nourishing Foot Mask in Coconut + Lavender is $5.00, the Retractable EyeBrow Pencil - Waterproof is $12.00, the Sephora Colorful® Blush is $14.00, and the Total Coverage Blending Sponge Set ranges from $10.00 - $12.00. Sephora also offers a FLASH shipping subscription for $15 annually, which provides 1-2 day shipping with no minimum purchases. The cost of getting makeup done at Sephora depends on the specific type of makeup service chosen. Sephora does not offer price matching as their stores do not sell the same products as most other stores and their online prices are usually similar. If a lower price is found online, it is recommended to order the product there.

Sephora.com offers a wide range of products and services. The site is known for its unrivaled selection of makeup, skincare, hair, fragrance & more from classic & emerging brands. Some of the popular products include Summer Fridays Lip Butter Balm, Rare Beauty by Selena Gomez Mini Soft Pinch Liquid Blush, Gisou Honey Infused Hydrating Lip Oil, LANEIGE Dreamy Lip Kit, Drunk Elephant Bronzi and the Bloos Color Serum Duo, LANEIGE Lip Glowy Balm, Rare Beauty by Selena Gomez Soft Pinch Luminous Powder Blush, Touchland Power Mist Hydrating Hand Sanitizer, The Ordinary Mini Glycolic Acid 7% Exfoliating Toner, Tower 28 Beauty ShineOn Lip Jelly Non-Sticky Gloss, HUDA BEAUTY Easy Bake Loose Baking & Setting Powder, Dior Lip Glow Oil, The INKEY List Glycolic Acid Exfoliating Body Stick, Sol de Janeiro Brazilian Crush Cheirosa ’40 Bom Dia Hair & Body Fragrance Mist, LANEIGE Lip Sleeping Mask Intense Hydration with Vitamin C, Summer Fridays Dream Lip Oil for Moisturizing Sheer Coverage, The Ordinary Hyaluronic Acid 2% + B5 Hydrating Serum, and Sephora Favorites Summer Showstoppers Kit. These products are among the bestsellers on the site. Sephora also offers services like Beauty Insider, a rewards program for frequent shoppers.

Sephora.com accepts a variety of payment methods. These include Credit Cards, Debit Cards, Online Credit, Store Merchandise Credit Cards, Gift Cards & eGift Cards, PayPal, Klarna, and Afterpay. Customers can also use Checks & Money Orders under their Fraud Protection Program.

For credit cards, customers can add the card(s) they would like to use when placing orders. They need to enter the card number, expiration month and year, their name, address, phone, and postal code. They can set a card as the default credit card for future orders.

If customers have any online store credit, it will automatically be used towards the order as the first method of payment, with the earliest expiring credit applied first. The remaining balance can be paid by the customer's choice of payment method. Online store credits are not redeemable or exchangeable for cash and cannot be used in Sephora's retail stores.

For gift cards, customers can check the balance by entering the card number and pin.

Please note that these payment methods are subject to change and it is recommended to check the official Sephora website for the most up-to-date information.

Sephora.com has a return policy that allows customers to return new or gently used products for a full refund to the original method of payment if returned within 30 days of purchase. For returns made between 31 and 60 days from the date of purchase, the purchase price will be refunded as a full in-store or online credit. No returns can be made after 60 days.

When it comes to the shipping policy, Sephora.com offers 1-3 business day shipping as the standard shipping option on all merchandise orders. Standard shipping is free for Beauty Insiders with no minimum purchase required. For shipments totaling less than $50, there is a delivery charge of $6.50 for Standard 3 Day shipping or $6.50 for UPS Ground. Sephora also ships internationally.

Please note that some items considered hazardous materials are restricted and do not qualify for Free Standard 3 Day shipping and must be shipped ground. Also, when returning something bought from the Sephora website, Sephora covers the entire cost of return shipping. The return label is included with every order. To speed up the return process, items can also be returned to any brick & mortar Sephora location.

Here are some of the best-selling products on Sephora:

• Farmacy Mini Green Clean Makeup Meltaway Cleansing Balm 1.7 Oz/ 50 Ml is priced at $24.00 and has a rating of 4.4 stars.
• Dior Capture Totale Le Sérum Anti-Aging Serum 1 Oz / 30 Ml is priced at $125.00 and has a rating of 4.6 stars.
• Supergoop! Glow Stick Sunscreen SPF 50 0.7 Oz/ 20 G is priced at $30.00 and has a rating of 3.7 stars.
• Dr. Brandt Skincare C Scription™ Vitamin C Brightening Serum 1 Oz/ 30 Ml is priced at $120.00 and has a rating of 3.8 stars.
• Peter Thomas Roth Even Smoother™ Glycolic Retinol Resurfacing Peel Pads are priced at $52.00 and have a rating of 4.5 stars.
• Dermalogica Age Reversal Eye Complex 0.5 Oz/ 15 Ml is priced at $79.00 and has a rating of 3.9 stars.
• TULA Skincare Protect + Glow Daily Sunscreen Gel Broad Spectrum SPF 30 3.38 Oz / 100 Ml is priced at $58.00 and has a rating of 4 stars.
• Drunk Elephant C-Tango™ Vitamin C Eye Cream 0.5 Oz/ 15 Ml is priced at $64.00 and has a rating of 3.2 stars.
• Tower 28 Beauty Sunnydays SPF 30 Tinted Sunscreen Foundation 65 Topanga 1 Oz/ 30 Ml is priced at $32.00 and has a rating of 3.9 stars.
• Laura Mercier Tinted Moisturizer Natural Skin Perfector Broad Spectrum Spf 30 | Cacao (Very Deep Cool) 1.7 Oz is priced at $51.95 and has a rating of 4 stars.

These products are popular among Sephora customers and have received high ratings. Prices and availability may vary. Always check the Sephora website for the most accurate information.